Yotpo to Panoply

This page provides you with instructions on how to extract data from Yotpo and load it into Panoply. (If this manual process sounds onerous, check out Stitch, which can do all the heavy lifting for you in just a few clicks.)

What is Yotpo?

Yotpo provides a SaaS platform for user-generated content marketing, referrals, and loyalty programs. It supports customer reviews and visual marketing, enabling brands to leverage social proof to increase trust and sales.

What is Panoply?

Panoply is a fully managed data warehouse service that can spin up an Amazon Redshift instance in just a few clicks. It uses machine learning and natural language processing (NLP) to learn, model, and automate standard data management activities from source to analysis. It can import data with no schema, no modeling, and no configuration. With Panoply, you can use your favorite analysis, SQL, and visualization tools just as you would if you were creating a Redshift data warehouse on your own.

Getting data out of Yotpo

Yotpo has two APIs that developers can use to get at information stored in the platform. For example, to retrieve a particular review using the Yotpo Core API, you would call GET https://api.yotpo.com/reviews/{review_id}.

Sample Yotpo data

Here's an example of the kind of response you might see with a query like the one above.

{  
   status:{  
      code:200,
      message:"OK"
   },
   response:{  
      review:{  
         id:1010591,
         content:"Tolles Produkt zu fairen Preisen",
         title:"Tolles Produkt",
         score:5,
         user:{  
            id:650200,
            display_name:"Wolfgang Mau",
            slug:"wolfgang-mau",
            social_image:"https://lh3.googleusercontent.com/-XdUIqdMkCWA/AAAAAAAAAAI/AAAAAAAAAAA/4252rscbv5M/photo.jpg",
            is_social_connected:true,
            bio:null,
            score:0,
            badges:[  
               {  
                  id:1,
                  name:"Newbie",
                  description:"Hooray, you wrote your first review with Yotpo! Now you have this cool profile page, and you can earn Yotpo score and have even more badges.",
                  image_100:"http://s3.amazonaws.com/yotpo-static-images/badges/100/1.png",
                  image_300:"http://s3.amazonaws.com/yotpo-static-images/badges/300/1.png"
               }
            ]
         },
         user_type:"User",
         users:[  

         ],
         products:[  
            {  
               Location_idx:[  
                  0,
                  0
               ],
               Product:{  
                  product_url:"http://my.yotpo.com",
                  id:1739260,
                  name:"Canon EOS 5D Mark II",
                  slug:"canon-eos-5d-mark-ii--2",
                  shorten_url:"https://yotpo.com/go/8sPQAjFl",
                  images:[  
                     {  
                        id:1705775,
                        image_url:"http://ddcfq0gxiontw.cloudfront.net/Product/1739260/1705775/square.jpg?1455184269",
                        big_image_url:"http://ddcfq0gxiontw.cloudfront.net/Product/1739260/1705775/big.jpg?1455184269"
                     }
                  ],
                  social_network_links:{  
                     facebook:"https://yotpo.com/go/3gfFbHuY",
                     twitter:"https://yotpo.com/go/8RneA6fJ",
                     linkedin:"https://yotpo.com/go/1dxwNwR1",
                     google_oauth2:"https://yotpo.com/go/iiJdm1XC"
                  },
                  facebook_testemonials_page_product_url:"https://yotpo.com/go/hLGFhtvz"
               }
            }
         ],
         votes_up:1,
         votes_down:0,
         user_vote:0,
         sentiment: 0.732,
         created_at:"2018-03-18T09:27:45.792Z",
         deleted:false,
         new:false,
         verified_buyer:false,
         archived:false,
         social_pushed:false,
         facebook_pushed:0,
         twitter_pushed:0,
         account:{  
            id:4,
            domain:"widget.yotpo.com"
         },
         products_apps:[  
            {  
               id:1696312,
               product_url:"http://my.yotpo.com",
               domain_key:"B000HT3P7E",
               product:{  
                  id:1739260,
                  name:"Canon EOS 5D Mark II"
               }
            }
         ]
      }
   }
}

Preparing Yotpo data

If you don't already have a data structure in which to store the data you retrieve, you'll have to create a schema for your data tables. Then, for each value in the response, you'll need to identify a predefined datatype (INTEGER, DATETIME, etc.) and build a table that can receive them. Yotpo's documentation should tell you what fields are provided by each endpoint, along with their corresponding datatypes.

Complicating things is the fact that the records retrieved from the source may not always be "flat" – some of the objects may actually be lists. In these cases you'll likely have to create additional tables to capture the unpredictable cardinality in each record.

Loading data into Panoply

Once you have identified all of the columns you want to insert, you can use the CREATE TABLE statement in Panoply's Redshift data warehouse to create a table to receive all of the data.

With a table built, it may seem like the easiest way to migrate your data (especially if there isn't much of it) is to build INSERT statements to add data to your Redshift table row by row. If you have any experience with SQL, this will be your gut reaction. But beware! Redshift isn't optimized for inserting data one row at a time. If you have a high volume of data to be inserted, you would be better off loading the data into Amazon S3 and then using the COPY command to load it into Redshift.

Keeping Yotpo data up to date

At this point you've coded up a script or written a program to get the data you want and successfully moved it into your data warehouse. But how will you load new or updated data? It's not a good idea to replicate all of your data each time you have updated records. That process would be painfully slow and resource-intensive.

The key is to build your script in such a way that it can identify incremental updates to your data. Thankfully, Yotpo's API results include fields like created_at that allow you to identify records that are new since your last update (or since the newest record you've copied). Once you've take new data into account, you can set your script up as a cron job or continuous loop to keep pulling down new data as it appears.

Other data warehouse options

Panoply is great, but sometimes you need to optimize for different things when you're choosing a data warehouse. Some folks choose to go with Amazon Redshift, Google BigQuery, PostgreSQL, Snowflake, or Microsoft Azure SQL Data Warehouse, which are RDBMSes that use similar SQL syntax. Others choose a data lake, like Amazon S3. If you're interested in seeing the relevant steps for loading data into one of these platforms, check out To Redshift, To BigQuery, To Postgres, To Snowflake, To Azure SQL Data Warehouse, and To S3.

Easier and faster alternatives

If all this sounds a bit overwhelming, don’t be alarmed. If you have all the skills necessary to go through this process, chances are building and maintaining a script like this isn’t a very high-leverage use of your time.

Thankfully, products like Stitch were built to move data from Yotpo to Panoply automatically. With just a few clicks, Stitch starts extracting your Yotpo data via the API, structuring it in a way that's optimized for analysis, and inserting that data into your Panoply data warehouse.